Delivery locations
Delivery is subject to address serviceability. Contact support before ordering if coverage is uncertain. If an accepted order cannot be supplied, we will advise you and arrange an appropriate resolution.
Processing and dispatch
Processing depends on stock, order verification and the selected payment arrangement. We will communicate relevant dispatch information and material delays; no guaranteed dispatch period is implied.
Estimated delivery
Delivery estimates depend on destination and courier and are not guaranteed arrival dates. Weather, transport disruption and other circumstances can affect delivery.
Shipping charges
Charges are shown before placing the order. Free shipping applies only when offered for the particular cart and delivery address. The confirmed checkout total controls the order’s charges.
Tracking and address changes
Where available, courier information and tracking references are provided in order information or by support. Give a complete address, PIN code and reachable telephone number. Contact us promptly about errors; changes after dispatch may not be possible. Any lawful redelivery charge is disclosed before agreement.
Delays, lost parcels and damage
Contact support if tracking stops updating, delivery is overdue or the parcel appears lost. We will investigate with the delivery partner and discuss the appropriate remedy. For damaged packaging or missing contents, keep packaging where practical and provide details and photographs where available. An unboxing video is not a mandatory condition for statutory remedies.
Support
Email: angelcrystals.in@gmail.com Phone / WhatsApp: +91 97032 31574 Postal address: 38-31-91, Sriharsha Nagar, Marripalem, Visakhapatnam, Andhra Pradesh – 530018, India